Privacy Policy

Chronos Longevity Assessment and Therapy Inc.

Effective Date: June 19, 2025

1. Introduction

At Chronos Longevity Assessment and Therapy Inc. (“Chronos Longevity,” “we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of your personal health information. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Scope

This policy applies to all personal and health-related information collected during your engagement with Chronos Longevity, including through our website, intake forms, communications, and third-party service providers such as Jane, Stripe, and other systems we use to support service delivery.

3. Information We Collect

We may collect the following types of personal information:

• • Personal Identifiers: Full name, date of birth, address, phone number, email address

• • Health Information: Medical history, lifestyle habits, assessment results, physical performance data, and other health-related details you voluntarily provide

• • Payment Information: Payment data is securely processed and stored through our third-party providers, Stripe; Jane App. Chronos Longevity does not directly store or access full credit card information.

• • Jane App handles all stored payment methods in accordance with PCI compliance standards. Clients may be required to keep a valid credit card on file for booking and cancellation purposes.

• • Usage Data: Website activity, appointment history, communication records, and interaction with automated services

4. How We Use Your Information

Chronos Longevity uses your personal information for the following purposes:

• • To conduct virtual and in-person assessments

• • To develop and deliver personalized health and lifestyle recommendations

• • To communicate regarding appointments, results, and services

• • To process payments and manage client accounts

• • To maintain records in compliance with business and legal requirements

• • To improve our services and customer experience

5. Consent and Scope of Service

By engaging with Chronos Longevity services, you consent to the collection and use of your personal information as described in this policy.

Chronos Longevity provides private health consultancy services and does not offer physiotherapy, diagnosis, or regulated medical care. Participation in our services does not establish a patient–practitioner relationship.

6. Use of Third-Party Service Providers

We rely on trusted third-party platforms to support service delivery. These include:

• • Jane App – for booking, scheduling, and health intake forms

• • Stripe – for secure payment processing

• • Google Workspace and Make.com – for automated reporting and communication

We ensure that all third-party providers we use adhere to standards compatible with Canadian privacy legislation.

7. Data Storage and Security

We store your data using secure, encrypted platforms with access limited to authorized personnel only. We take reasonable and appropriate measures to prevent unauthorized access, use, or disclosure of your personal information.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your information at any time by contacting us using the details provided below.

9. Access and Correction

You have the right to access your personal information and request corrections to any inaccuracies. To do so, please contact us at the email address listed below.

10. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

• • Be informed about the collection and use of your personal information

• • Access your personal records

• • Correct inaccuracies in your information

• • Withdraw consent where applicable

• • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

For more information, visit: www.priv.gc.ca

11. Contact Us

If you have questions, concerns, or would like to access or modify your information, please contact:

Cole Hogarth

Founder & CEO, Chronos Longevity Assessment and Therapy Inc.

Info@chronoslongevity.ca

This Privacy Policy may be updated periodically. Any changes will be posted to this page, and the effective date will be updated accordingly.